Field Service Engineer

Field Service Engineer 
 

Provide Technical Services and support to Customers, Systems Engineering and all internal support departments. Install, calibrate and troubleshoot Oerlikon Metco Thermal Spray equipment and components. Provide telephone technical support and troubleshooting, assist customers by resolving problems.  Relies on experience and judgement to plan and accomplish assignments and goals.  Performs a variety of complicated tasks. Out of office travel including international approximately 80% of the time.

Responsibilties:

• Install, calibrate, maintain, troubleshoot, repair, perform safety inspections and training on all Oerlikon Metco thermal spray equipment and components.

• Install, integrate, test and train customers on specialized systems including robotic programming, interfacing and vacuum systems.

• Test, analyze, and adjust precision electromechanical instruments. Maintain and adjust electrical and mechanical components utilized with the Oerlikon Metco thermal spray equipment.

• Calibrate and adjust components and instruments in accordance with established ISO / Oerlikon Metco engineered standards.

• Perform safety inspections on all Oerlikon Metco equipment and install in accordance to engineered procedures and NEC, CGA and NFPA guidelines.

• Complete calibration reports in accordance to ISO certifications. Complete service reports indicating cause and resolution of problems encountered.

• Complete daily time sheets and expense reports.

• Complete customer telephone technical reports.

Your Profile:

• Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.

• Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.

• Requires Associates degree education, bachelor’s degree is a plus.

• Excellent communications skills, excellent customer relations.

• Must be able to travel 80%, which includes domestic and international assignments

• Vacuum system experience helpful

• US CITIZENSHIP REQUIRED 

About us

Oerlikon is a global innovation powerhouse for surface engineering, polymer processing and additive manufacturing in key industries such as aerospace, automotive, energy, tooling and textiles. We serve as a key partner in enabling our customers to reach their targets for optimizing the performance, function and sustainability of their products and manufacturing processes. 
Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy efficiency and advance intelligent material and sustainable polymer processing. These achievements are proven hallmarks of our global leadership. 

We at Oerlikon embrace diversity. This is reflected in more than 11,800 employees, representing over 93 nationalities and our presence in more than 38 countries and 207 locations worldwide. 

Oerlikon is an equal opportunity employer striving to promote a diverse and inclusive workforce, and is dedicated to unbiased recruiting, hiring and employment practices. Oerlikon takes affirmative action to ensure candidates are considered without regard to their race, color, national origin, ancestry, religion, creed, age, sex, pregnancy, sexual orientation, gender identity, genetic information, marital status, parental status, disability, veteran status, and any other legally protected characteristic.

Learn more about Oerlikon: 
https://www.oerlikon.com/en/brands/

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