Operations Manager
We are looking for an Operations Manager for our Richmond, IN facility. In this role you will execute strategic and operational efforts to ensure exceptional service delivery and business growth within the surface technologies services sector. This role is responsible for aligning the operations with customer requirements, overseeing key initiatives, and driving continuous improvement across safety, quality, and efficiency. The Operations Manager executes the customer and business needs, monitors performance across critical processes and workforce, cost control initiatives, and KPIs executes actions to optimize outcomes and support long-term success within customer needs and request.
We offer:
Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALL available on first day of employment!
The perks and benefits of working at Oerlikon include the following:
- Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
- Excellent Dental and Vision coverage.
- Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
- 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
- Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
- Generous paid time off to support your physical and mental wellbeing.
- 12 paid company holidays to occasionally extend your weekends or time off.
- 100% company paid life insurance and disability insurance
- Employee Referral Bonus program because why not to bring your friends to work everyday!
Your Responsibilities:
- Understand and Manages the Plant strategy focusing on customer needs and Oerlikon Standards guiding center to achieve goals
- Make sure daily, weekly and monthly meetings are met (including core team meetings, center communication, customers and sales related, Quality, others)
- Monitor and align operational activities to support plant performance.
- Drive and take action to make profitable growth aligned with Oerlikon’s strategy through efficient daily operations and customer demands.
- Support strategic initiatives through effective project management and execution.
- Support and guide Supervisor / Operations Manager ensuring standardized (internal and external) processes across the assigned area.
- Establish and optimize operational practices, including portfolio management, preventive maintenance within schedule.
- Plan, monitor and execute strategy to achieve key performance indicators (KPIs) such as On-Time Delivery, Cost of Non-Quality, Profitability, Customer Care, and Preventive Maintenance.
- Ensure a safe work environment by adhering to HSE standards and achieving safety goals.
- Promote and sustain a culture of safety, continuous improvement, and 6S methodology.
- Collaborate with Quality and Sales teams on customer-focused projects.
- Maintain strong customer relationships through proactive engagement.
- Provide clear direction to teams in alignment with Oerlikon Core Values.
- Manage Operations monthly to achieve P&L forecast meeting efficiency objectives.
- Lead by example, cultivate team spirit, and mentor future leaders.
- Manage all HSE related topic along with Audit preparation and actions
- Audits preparation and action to be taken on time
- Develop succession plans and career development paths for leaders to ensure long-term workforce stability
Your Profile:
- Bachelor’s degree in engineering, Business Management, or a related field preferred; equivalent experience will be considered.
- Minimum of 3 years managing teams in a manufacturing or production environment.
- Demonstrated experience in managing production cycles and ensuring on-time product delivery in a manufacturing setting.
- Proficient in developing, tracking, and acting on key performance indicators (KPIs).
- Strong engineering foundation with excellent interpersonal and customer service abilities.
- Effective verbal and written communication skills, with the ability to deliver clear and compelling presentations.
- Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Energetic, goal-driven, and results-oriented, with a high level of initiative and a strong sense of accountability.
Why Oerlikon:
Every one of us has the chance to be more curious; to bring a new innovations and ideas in our work and to our customers in the automotive, aerospace, energy, tooling, polymer processing and additive manufacturing sectors, and in doing this, we can reaffirm our customers’ and strategic partners’ trust.
#joinoerlikonus #joinourteam
Are you curious? Then release your passion to succeed and APPLY to discover how you can help us build a better world and realize how you can make a personal difference by joining our global team! Our commitment is your success!
About us
Oerlikon is a global leader in surface technologies and advanced materials. With a unique portfolio spanning surface engineering, high‑performance materials, coating equipment and components, we make products better by enhancing performance, efficiency and sustainability. Oerlikon serves a wide range of industries, including aerospace, automotive, energy, medical, luxury, semiconductors and tooling. Head‑quartered in Pfäffikon, Switzerland, Oerlikon operates in 38 countries with approximately 9,500 employees, achieving sales of CHF 1.6 billion in 2024.
Equal Opportunity Employment
Oerlikon is an Equal Opportunity Employer. If you’d like more information on your EEO rights under the law, please click here: Know Your Rights.
If you are unable to complete an application or respond to a job opening because of a disability, please contact us at Americas.hr@oerlikon.com or recruiter.us@oerlikon.com. This contact information is for accessibility requests only and is not intended for inquiries about the status of applications or for third-party vendor/agency requests.
Oerlikon will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Agencies
Oerlikon only accepts agency resumes for positions that have been explicitly approved by HR for third-party support. We work exclusively with our approved vendors who have agreed to Oerlikon’s terms and conditions and have an executed contract in place. Any resumes or profiles submitted to Oerlikon employees for roles not approved and requested by HR will be considered unsolicited, and Oerlikon will not be obligated to pay a placement fee.
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