Service Technician 1

Do you like to be on the cutting edge of innovation? If you’re motivated confident and looking to challenge yourself to be your best, then you’ve come to the right place! This is a role where you to showcase your skills inside and outside of the organization. You’ll work with a variety of customers to evaluate their needs and translate them into workable specifications and processes for your teammates. You’ll also be responsible for ensuring the final product is ready to meet our customer’s expectations before final shipping.  Come join a team where you’re treated like family, you can grow and learn strong core values from dedicated leaders focused on quality and excellence!


Agawam, US, 1001


Service Technician 1 


We are looking for a Service Technician for our Agawam,MA facility. In this role you will will work within the production facility and will be primarily responsible for performing, documenting, and scheduling all maintenance tasks related to servicing coating and all support equipment within an assigned facility. Individual will be expected to perform maintenance as defined in existing equipment manuals as well as inventory spare parts. The service technician plays a key leadership role in directing and improving the performance of existing equipment which directly impacts the overall production output within a facility. The position may indirectly supervise the work of others as well as require informal mentoring/ coaching of others. The service technician directly reports to the Area Service Manager and has a dotted line report to the Center Manager.


We offer:


Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALL available on first day of employment! 

The perks and benefits of working at Oerlikon include the following: 

•    Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.  
•    Excellent Dental and Vision coverage. 
•    Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey. 
•    401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals  
•    Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
•    Generous paid time off to support your physical and mental wellbeing.
•    12 paid company holidays to occasionally extend your weekends or time off.  
•    Flexible hours or remote work environment available for certain positions 
•    100% company paid life insurance and disability insurance 
•    Employee Referral Bonus program because why not to bring your friends to work everyday! 

Your Responsibilities:


Schedule time with production to make sure the preventative maintenance is being performed on time 
(based on the calendar that was set up with the Area Service Manager)
Perform and document the preventive maintenance on all equipment within the facility
Provide emergency equipment repairs in order to production running at all times
Comply with all equipment standards set in place by the equipment manufactures
Check the equipment for shutdowns and process interruptions and create an action plan to resolve the issues
Make sure equipment reliability is within target and data is up-to-date on the server at all times.
Plan, purchase and maintain proper inventory levels required to minimize downtime, yet control inventory dollars as required.
Ensure safety measures are met, technicians are practicing safe work habits
Keep a clean, well-organized work area, including power alleys, support systems and equipment
Provide training for coating technicians in areas such as load building, batch-to-batch exchanges, and 80 batch maintenance
Exhibits a sense of urgency in their daily activities when the equipment within their facility is not capable of running production
Responsible for the completion of Technical Directives and communication of Technical Information within their facility
Participate as a key member of the management team within the production facilityAdditional Duties and Responsibilities:
Assists the development of an internal inventory management process for production at their facility
Assists in the installation of equipment and retrofits within their facility
Supports the Production Technology Department with projects within their facility
Communicates effectively with the Area Service Manager and the Center Manager
Additional service related projects


Your Profile:


2 year degree (AA) and/or relevant industry certification in an electro-mechanical discipline. Equivalent experience may be substitute.
2+ years’ experience working with HVAC, vacuum technology, automotive, and/or industrial equipment repair
Experience interpreting various mechanical and electrical schematics along with the ability to troubleshoot equipment using schematics
Must be detailed-oriented with a strong work-ethic and a possess a sense of urgency to be successful
Must be accessible 24 hours a day to respond to service emergencies which could lead to equipment failure/downtime


Why Oerlikon:


Curiosity thrives at Oerlikon, and creates a dynamic, energetic and exciting environment that incubates innovation and passion to consistently improve what we do every day. This drives value for our customers and other stakeholders and helps us to enhance the performance of our products and services.

#joinoerlikonus #joinourteam


Are you curious? Then release your passion to succeed and APPLY to discover how you can help us build a better world and realize how you can make a personal difference by joining our global team! Our commitment is your success! 



About us


Oerlikon is a global innovation powerhouse for surface engineering, polymer processing and additive manufacturing in key industries such as aerospace, automotive, energy, tooling and textiles. We serve as a key partner in enabling our customers to reach their targets for optimizing the performance, function and sustainability of their products and manufacturing processes. 
Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy efficiency and advance intelligent material and sustainable polymer processing. These achievements are proven hallmarks of our global leadership. 


We at Oerlikon embrace diversity. This is reflected in more than 11,800 employees, representing over 93 nationalities and our presence in more than 38 countries and 207 locations worldwide. 


Oerlikon is an equal opportunity employer striving to promote a diverse and inclusive workforce, and is dedicated to unbiased recruiting, hiring and employment practices. Oerlikon takes affirmative action to ensure candidates are considered without regard to their race, color, national origin, ancestry, religion, creed, age, sex, pregnancy, sexual orientation, gender identity, genetic information, marital status, parental status, disability, veteran status, and any other legally protected characteristic.

Learn more about Oerlikon:

Unser Fokus liegt auf der Gewinnung talentierter, engagierter Menschen, die unsere Kernwerte teilen: Integrität, Teamgeist, Exzellenz und Innovation.  Wir schauen über blosse Qualifikationen hinaus und legen den Fokus auf Kompetenz und Potenziale.  Wir glauben auch, dass es bei der Vergütung darum geht, Menschen für ihre Arbeit gerecht zu bezahlen, ihnen aber auch Möglichkeiten aufzuzeigen. Unser Bewerbungsprozess ist objektiv und transparent gestaltet.

Wenn Sie dieses Mal nicht sehen, was Sie suchen, aber trotzdem bei Oerlikon einsteigen möchten, klicken Sie bitte auf den Button "Bewerbung", um Ihren Lebenslauf einzureichen und uns mitzuteilen, was Sie interessiert. Dann kann unser Recruiting-Team Sie kontaktieren, wenn die richtige Gelegenheit dazu kommt. Folgen Sie uns einfach auf Facebook und LinkedIn, um über neue Stellenangebote informiert zu werden!

Unsere Mitarbeitenden

Oerlikon bietet engagierten Mitarbeitern eine faszinierende Auswahl an Aufgaben und Karrierewegen. Lernen Sie unsere Mitarbeitenden aus der ganzen Welt kennen.



Entdecken Sie Oerlikon

Wir entwickeln Beschichtungen, die Automotoren, Flugzeugtriebwerke oder Kraftwerkturbinen leistungsfähiger, effizienter und langlebiger machen.

Unsere Vliese für Filter sorgen für reine Luft und klares Wasser. Und mit unserem Wissen in der additiven Fertigung bringen wir die nächste industrielle Revolution voran.

Oerlikon ist ein Schweizer Unternehmen mit einer über 100-jährigen Tradition. Unsere Mitarbeitenden sind einer Vision verpflichtet: innovative industrielle Lösungen für ein besseres Leben zu entwickeln.

Lernen Sie uns kennen!

Job Information

Published:  May 24, 2023
Job ID:  96896

Agawam, US, 1001